SuiDhaga By Komal

Return, Exchange & Refund Policy

Last Updated: January 13, 2026

At SUI-DHAGA, we want you to love your “Indo-Western Fusion” pieces. If you are not entirely satisfied with your purchase, we’re here to help.

1. Return & Exchange Window

  • You have [ 7 or 10] days from the date of delivery to request a return or exchange.

  • Requests made after this period will unfortunately not be eligible for a refund or exchange.

2. Eligibility for Returns

To ensure a successful return, please make sure that:

  • The item is unused, unwashed, and in the same condition that you received it.

  • All original tags, labels, and packaging are intact.

  • You have the proof of purchase (invoice/order confirmation).

  • The item does not have any stains, sweat marks, or fragrance/perfume odors.

3. Non-Returnable Items

  • Final Sale Items: Products purchased during a “Clearance Sale” or marked as “Non-Returnable.”

4. The Process: How to Initiate a Return

  1. Request: Email us at helloconnectsuidhaga.com or WhatsApp us at +91 97730 01771 with your Order ID and photos of the product.

  2. Pickup/Shipping: Once approved, we will arrange a reverse pickup from your address (serviceable pin codes only). If a pickup is not available, you may need to ship the item back to our Vasai – Virar address.

  3. Inspection: Once we receive the item, our team will perform a quality check.

5. Refunds

  • Approved Refunds: If the item passes quality check, your refund will be processed within [7-10] business days.

  • Mode of Refund: * Prepaid Orders: Refunded to the original payment method.

    • Cash on Delivery (COD): We will request your bank details to process a bank transfer, or provide store credit.

  • Shipping Fees: Original shipping charges are non-refundable.

6. Damaged or Defective Items

If you receive a damaged or incorrect product, please notify us within 48 hours of delivery with photos/videos of the defect. We will replace the item or offer a full refund at no extra cost to you.  

7.Shipping Policy – All the products will be delivered within 7 working days to your location 


Contact Our Styling Team

If you have questions about fit or fabric before you return, let’s talk!

  • WhatsApp/Call: +91 97730 01771

  • Email: helloconnectsuidhaga.com